Terms of service

Welcome to FemSecrets. These Terms of Service govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing this website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to purchase products from this website.

By placing an order, you confirm that all information provided is accurate and complete.

3. Products and Services

FemSecrets offers feminine wellness, intimate care, beauty, and self-care products.

We reserve the right to modify, discontinue, limit, or update any product, service, pricing, promotion, or product description at any time without prior notice.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.

Payment must be received in full before an order is processed and shipped.

FemSecrets reserves the right to refuse or cancel any order if fraud, unauthorized activity, pricing errors, or suspicious transactions are suspected.

5. Order Acceptance

Receipt of an order confirmation does not guarantee acceptance of your order.

FemSecrets reserves the right to refuse, limit, or cancel any order at our sole discretion.

If an order is cancelled after payment has been received, any approved refund will be processed according to our policies.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery times are estimates only and are not guaranteed. FemSecrets is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or circumstances beyond our control.

Risk of loss passes to the customer upon delivery of the order.

7. Returns and Refunds

All sales are final.

FemSecrets does not offer returns, exchanges, or refunds except where we have shipped an incorrect product.

Please refer to our Return & Refund Policy for full details.

8. Health Disclaimer

The information provided on this website is for educational and informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a qualified healthcare professional before using any product if they have health concerns, are pregnant, nursing, or taking medication.

Individual results may vary.

9. Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, images, videos, trademarks, branding, and designs, is the exclusive property of FemSecrets.

Unauthorized copying, reproduction, distribution, modification, or commercial use of any content is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, FemSecrets shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website
  • Purchase or use of products
  • Website interruptions or technical issues
  • Errors in product descriptions or pricing
  • Delayed deliveries

Customers use all products at their own discretion and risk.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security or functionality
  • Submit false or misleading information
  • Violate the rights of FemSecrets or other users

Any violation may result in termination of access to our services.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to Terms

FemSecrets reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of any revised Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Uganda.

Any disputes arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Uganda.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

FemSecrets

Phone / WhatsApp: +256 763 309 351

Email: support@femsecrets.com